Help
Answers to the questions we hear most.
Will I see what people got me?
Never. Giftio hides every reservation on your own wishes, everywhere: in the app, on the web and in notifications. It's a surprise until you open it.
Do my friends need the app?
No. Anyone with your link can see your wishes and say "I'll get this" from their browser. With the app they also see what everyone else is getting, so nobody doubles up.
Who can see my wishlist?
Your wishlist is private until you turn on sharing. Then the people you connect with, and anyone you send your link to, can see it. You can reset the link or turn sharing off at any time.
How do I add a wish?
Paste a link from any store and Giftio fills in the photo and price for you. You can also add something by hand, with your own photo.
I said I'd get something by mistake. Can I undo it?
Yes. Tap Undo right away, use the undo link in the e-mail we sent you, or open the same page again in this browser.
How do I delete my account?
In the app: Me, then Account & privacy, then Delete account. Or use the delete account page on this website.
Still stuck? Write to us at admin@fractalx.io. We usually answer within a working day.